Chatbot Creation & Management Services
Our process to create chatbots for your business starts at the end of the process. What action do you want your potential customer to make? Do you want them to visit a webpage for further information or to buy a product? Do you want them to book an appointment? Or would you prefer a telephone call? Once we know the outcome we wish to achieve, we can work backwards from there.
What questions do potential customers ask before taking the desired action? These are the questions and answers we build into the chatbot. We train the chatbot to answer the questions just like the business owner would.
If there are questions about prices – we can provide the costs. If there is a question around availability – we can build in suitable answers. We provide the information that customers are seeking and lead them to make your desired action – all automated.
Don’t worry, at any time the customer can request to speak with you or you can jump into a conversation at any time (if you wish).
Our management services constantly look for new questions or queries and create a flow of answers to satisfy them and get people to your desired goal.